A. T. KRATTER & Company provides complete computer system packages equipped and configured with the best assistive technology programs available.

Buying and using a computer, especially if it's the first time, can be a difficult task. And, if you have a visual or reading disability, multiply that difficulty. We've heard many stories of bad experiences folks have had going to several computer stores to get a good computer, not really knowing what a "good computer" is, and then trying to find the best adaptive technology for their needs. Next, putting it all together and configuring it for optimal performance was even a bigger mountain to climb.

People with visual disabilities purchase systems from us due to the fact that we are a single source that can identify the best solution for their needs, install and get them started on their systems, and be there to support their needs over time. That is how we began providing assistive technology products and complete system solutions ten years ago, and that is what we believe to be the best way to purchase an adaptive computer. Our objective is to ensure you get the best computer and assistive technology package that will give you access to information and printed material. We want you to spend your time using and enjoying your computer, not being frustrated by having to search for sources of answers to your questions and then hope those answers provide the solutions you need.

Any technician can recommend a collection of products, install them in a box and set it up for you to use. That's the easy part. That's why you may find you can save money by shopping around and buying mass produced, brand name computers. What about making sure those products are the best choice for you? Making sure that they are fully compatible with the adaptive programs you need. We may not be able to provide those systems at the same cost, but we will be as competitive as possible, but make the system work for you. We buy them one at a time based on your needs and specifications, not in huge lots like the big guys do. We are specialists. We understand the needs of visually impaired persons and their need to access information. Our technician, Mark Schafer, is involved with every system we provide and is always anxious to provide the support you need. Mark is a very experienced technician, an employee of our company for eight years, and a user of the very same adaptive technologies we provide.

Should you purchase a store bought, or brand name computer, you just might get a good computer. But, should you experience a problem with that computer, you now will seek support for that system from the company you purchased from. Now that company may get your computer back in working order, but we have seen many instances where upon fixing the hardware, they have inadvertently disabled the very adaptive technology that makes your system special to you. So, you now have a working computer that you can't use, and you still need to contact a company that can get your computer back up to speed with your screen reader, magnification program, scanner based reading program, etc. When you purchase a computer from us, it:

• Is built locally ·
• Is delivered, installed, and set up/configured by us, a local source ·
• Is supported by us, a local source ·
• Is fully warranted to work with and be fully compatible with all assistive technology we provide ·
• Has a two year carry-in warranty on all parts and labor

We deliver, set up and provide a system orientation for every adaptive computer we provide. The overview includes:

• Showing you the individual product boxes and make sure you know where the manuals are. We register your programs with the manufacturer for you. ·
• How to start up the system ·
• How to start up your assistive technology products ·
• Provide shortcut keys to simplify the task ·
• The primary navigation commands of your primary assistive technology product ·
• How to start all the programs you need to use ·
• How to close your programs · How to properly shut down your computer system